Meta’s Muse now supports Muse outbound calling: its consumer AI agent can place phone calls on a user’s behalf. The company’s official Muse account on X announced the feature on Nov. 12, 2026 and said it is “available now for paid US subscribers.” Meta limits this rollout to those subscribers.
Chief AI Officer Alexandr Wang framed the feature as help with the “calls you don’t want to make.” In his announcement post he wrote that it is “out now to paid subs in the US,” and listed the kinds of calls: “insurance? cable? DMV? dinner res? not your problem anymore.”
What the announcements promise
Meta’s post says the agent will “handle the wait times while you get back some free time.” In other words, the agent sits through the hold music for you. However, neither announcement describes how the agent identifies itself to the person who answers.
Availability is also narrower than it sounds. Meta’s help center says Muse subscriptions are “in limited testing and aren’t available in all locations yet,” and that subscription benefits and availability “may vary by region and account.”
What Muse outbound calling costs
Calling rides on Meta’s separate Muse subscription plans. The help center, for example, lists Muse itself as free with a usage limit, then a Power plan at $20 per month with 500 million Muse tokens per week and a Maximum plan at $100 per month with 3 billion Muse tokens per week. The page does not list a separate allowance for calls.
One early call, in the user’s own words
For instance, calls like this were happening before the announcement. Matt Schlicht, whose X bio says he is building at Meta Superintelligence Labs, posted on Oct. 9, 2026, that his agent “called Volvo for me to see when the next available appointment is.” He wrote that Muse “waited on the line for 15 minutes, and then got the information I needed,” and “was able to talk to the other person, with no confusion or interruptions on Volvo’s side.” He also said he has the agent make calls like this “multiple… every day.”
Schlicht labels his shared video himself: the transcript is from the real call, but the video uses recreated audio. Read it as a record of what the call covered, not of how it sounded.
Meta’s help center sets the eligibility rules: to subscribe, you must live where Muse is offered and be 18 or the age of majority in your country. In short, outbound calling is live for paid US subscribers, but the announcement does not say when, or whether, it will reach free users or other countries.
