Uber launched Uber Parking on November 9, adding parking reservations to its app. Drivers can compare locations and pay for a space before arriving, the company says in its launch announcement.
The feature is available in select US cities, according to Uber’s Help FAQ. It builds on the company’s acquisition of SpotHero, but users cannot link their Uber and SpotHero accounts at launch. Reservations made through Uber stay in the Uber app rather than appearing in a SpotHero account.
How Uber Parking bookings work
The Parking option opens a search for a destination and a parking time window. An interactive map shows available garages and lots with upfront prices. Filters cover self-parking, valet service and amenities such as on-site staff.
Completing a booking requires the vehicle’s make, model and license plate number. Payment uses a method in the customer’s Uber Wallet. After booking, the app provides a parking pass with the facility’s entry instructions.
Depending on the location, entry uses a QR code or license plate recognition. Uber’s parking page says the displayed rate generally requires a reservation. Uber does not guarantee that rate for drivers who simply turn up.
Credits and cancellation rules have conditions
Eligible US Uber One members can earn 10% back in Uber One credits on completed parking reservations. Members can spend those credits on future Uber rides or Uber Eats orders.
However, cancellation policies belong to each parking facility and appear before confirmation. Where the policy permits, canceling up to the minute before the reservation starts qualifies for a full refund. According to Uber, reservations no longer qualify for cancellations or refunds once they begin.
Drivers can extend most active reservations, but only when space is available. Similarly, leaving and returning during a booking depends on the facility. Uber says most participating facilities do not offer those repeated entries.
The Help FAQ says Uber Parking does not support business profiles. Available booking windows also vary by facility and city. The parking pass and booking details are the places to check the time limits and entry rules.
